Creating and Managing Access Groups

Adding an Access Group

To add an access group perform the following steps:

  1. Select Organization > Access Groups > Add Access Group in the dashboard to create an access group.

  2. Enter the access group name and description.

  3. In the scope window, select the role from the drop-down list.

  4. In the object space for organization, infrastructure, and services select the instances from the drop-down.

  5. Click Save.

  6. To edit the access group, select image_reference and click Edit.

  7. To delete the access group, select image_reference and click Delete.

Adding Users

The Root Provider, the Sub-Provider, and the Tenant can add its users. The steps to add a user:

  1. Select Organization > Users > Add User in the dashboard to create a user.

  2. Enter the first and last name, email, user ID, and select the access group from the drop-down list. To add an access group, refer to Adding an Access Group.

  3. Click Save.

  4. Click Edit to edit the user details.

  5. Click Delete to delete the user.

Example Scenario

Suppose the Root User is Company ABC which provides product XYZ as a SaaS offering to its various customers. Here, an ABC customer is someone who has an XYZ account. A tenant is any customer of Company ABC who has its users (who uses XYZ).


In this scenario, the customers are added as tenants. That is, every customer is added as a tenant by the Root User (Company ABC), and is also managed by the Root User. If the tenant wants to manage its users, they can add a user(s) as Tenant Administrators.

Password Management

Password Management for Harmony Controller in case of Offline deployment.

Creating a New Password

Provider or admin created a password for the users. Users can reset the password later. A valid password has following characteristics:

  • Password length: 6–40 characters

  • Allowed characters: A–Z, a–z, 0–9, !, @, #, %, *

Resetting the Password

  • Super Admin: Super Admin can reset the password In Harmony Controller.

  • Other users: Users can reset the password in Harmony Controller by selecting the Forgot password option. Provider admin can then change the password directly or provide a link to users to update the password.