Providers

A provider account ‘root’ is already created during installation of Harmony Controller. As needed additional provider accounts maybe created at any time. When the user of type Super Admin logs into Harmony Controller, you will land in the provider page. Being a default provider, the provider root cannot be modified or deleted.

Adding a Provider

  1. Log in to Harmony Portal as a Super Admin.

  2. Make sure that Controller Scope is selected in scope selector dropdown in top-left of the window.

  3. Click Provider > Add Provider.

    _images/add_new_provider.png
  4. In the administrative info section, provide the provider name.

  5. In the provider organization info section, provide the organization name, and description.

  6. In the primary contact info section, provide the first name, last name, email and contact number.

  7. In the log processing capacity section, select shared or dedicated option. If dedicated log processing capacity is selected, enter the dedicated capacity and click Save.

  8. To edit the provider, select image_reference and click Edit.

    _images/edit_provider.png
  9. To delete a provider, select image_reference and click Delete.

  10. To reset password, select image_reference and click Reset Password.

    You can reset the password either using:

    • Email Reset Instruction - This option will send a link to your email to reset the password.

    • Set Password - You can type the new password and re-type the password and click save to save your changes.

Changing Log Processing Capacity

  1. Log in to Harmony Portal as a Super Admin.

  2. Make sure that Controller Scope is selected in scope selector dropdown in top-left of the window.

  3. To change the capacity, click Log Processing > Change Capacity. To change the maximum capacity based on the resources available for the Controller, scroll or adjust the capacity bar or enter the limit.

    To allocate a buffer, only a super-admin can set by entering a reserved capacity.

    _images/change_capacity.png
    _images/change_capacity1.png

The newly created provider will have to be activated for its use. The default user ‘provider-admin’ password must be set and then the provider authentication type as well. The unverified provider can be edited or deleted.

Adding a Tenant

The Root Provider can add its tenants and perform the following steps to add a tenant:

  1. Click Organization > Tenants > Add a Tenant.

    _images/add_tenants.png
  2. Enter the tenant name, display name and description for the tenant.

    _images/add_tenant_info.png
  3. Click Save. The Tenant Administrator gets an activation email.

    The tenants added are displayed in the dashboard.

  4. Click Edit, to edit the tenant details.

  5. To view app services assigned to the tenant, select image_reference and click View App Services.

    _images/view_app_serv.png
  6. Click Delete to delete a tenant.